Ledger.com/Start®| Getting Started — Ledger Support™
Ledger.com/start — Your Complete Guide to Getting Started with Ledger
Welcome to Secure Crypto Ownership
Ledger.com/start is the official starting point for setting up your Ledger hardware wallet and taking full control of your digital assets. Whether you're brand new to crypto or already managing multiple tokens, this page walks you through everything you need to safely initialize your device, install Ledger Live, and begin managing your portfolio with confidence.
Cryptocurrency gives you financial freedom — but with that freedom comes responsibility. Ledger helps you protect your assets with industry-leading hardware security designed to keep your private keys offline and out of reach from hackers.
What Is a Ledger Hardware Wallet?
A Ledger hardware wallet is a physical security device that stores your private keys in a certified secure chip. Unlike software wallets or exchange accounts, your crypto is not exposed to online threats because your keys never leave the device.
Why Use Ledger?
Maximum Security
Your private keys stay offline inside a Secure Element chip, the same type used in passports and credit cards.
True Ownership
You control your recovery phrase and assets — no third party, exchange, or bank required.
Multi-Asset Support
Manage thousands of cryptocurrencies and tokens, including Bitcoin, Ethereum, and many others.
User-Friendly Experience
With the Ledger Live app, buying, selling, staking, and tracking crypto is simple and intuitive.
Before You Begin
To get started at Ledger.com/start, make sure you have:
- Your new Ledger device (Nano S Plus, Nano X, or newer model)
- A computer or smartphone with internet access
- The USB cable provided in the box
- A quiet, private place to set up your device securely
Never begin setup if the box appears opened or tampered with. Ledger devices should always generate a brand-new recovery phrase during first use.
Step 1: Download Ledger Live
Ledger Live is the official companion application used to manage your device and crypto assets.
How to Install
- Visit Ledger.com/start
- Choose your device model
- Download Ledger Live for your operating system (Windows, macOS, Linux, iOS, or Android)
- Install and open the app
Ledger Live is essential for installing apps on your device, checking balances, and sending or receiving crypto.
Step 2: Set Up Your Ledger Device
When you power on your device for the first time, you’ll configure security settings directly on the hardware wallet.
Create a PIN Code
Your PIN protects access to the device. Choose a code that’s hard to guess but easy for you to remember. Never share your PIN.
Write Down Your Recovery Phrase
Your Ledger device will display a 24-word recovery phrase. This is the most important part of your setup.
Key Rules:
- Write the words down in the correct order
- Never take a photo of the phrase
- Never store it online or in cloud storage
- Never share it with anyone
This phrase is the only backup of your crypto wallet. Anyone with it can access your funds.
Step 3: Connect to Ledger Live
After setting up your device:
- Open Ledger Live
- Select “Set up a new device”
- Choose your Ledger model
- Follow the on-screen verification steps
Ledger Live will confirm your device is genuine and guide you through basic security checks.
Step 4: Install Crypto Apps
Your Ledger device uses apps to manage different cryptocurrencies.
To install apps:
- Connect and unlock your device
- Open Ledger Live
- Go to “My Ledger”
- Browse and install the apps you need (Bitcoin, Ethereum, etc.)
You can install and remove apps anytime without affecting your funds.
Step 5: Add Accounts
Once apps are installed, you can add accounts in Ledger Live.
- Go to “Accounts”
- Click “Add account”
- Choose a cryptocurrency
- Confirm on your device
Your account will now appear in Ledger Live, ready to receive and send crypto.
Sending and Receiving Crypto
To Receive
- Open Ledger Live
- Choose your account
- Click “Receive”
- Verify the address on your Ledger device screen
- Share the address with the sender
To Send
- Select the account
- Click “Send”
- Enter recipient address and amount
- Confirm the transaction on your device
Always verify transaction details on the device screen — not just your computer or phone.
Security Best Practices
Your Ledger device is secure by design, but safe habits are essential.
Never share your recovery phrase
Ledger will never ask for it.
Beware of phishing
Only use the official Ledger website and Ledger Live app.
Keep your device firmware updated
Updates improve security and compatibility.
Use a strong PIN
Avoid obvious codes like 1234 or birthdays.
What If You Lose Your Device?
Your crypto is not stored on the physical device — it lives on the blockchain. If your Ledger is lost or damaged:
- Get a new Ledger device
- Choose “Restore from recovery phrase”
- Enter your 24 words
Your accounts and balances will reappear.
Troubleshooting Help
Common setup issues include:
- Device not connecting → Try another USB cable or port
- Ledger Live not detecting device → Ensure the app is updated
- Wrong PIN entered multiple times → Device resets for security
Most problems can be resolved through Ledger Live’s help section.
Frequently Asked Questions
Is Ledger safe?
Yes, Ledger devices use advanced hardware security and are trusted worldwide.
Can Ledger be hacked?
Your private keys remain offline. Most attacks target users through scams, not the device itself.
Do I need Ledger Live to use my wallet?
Ledger Live is the easiest method, but advanced users can connect to other compatible wallets.
Take Control of Your Crypto
Ledger.com/start is more than a setup page — it’s the gateway to secure self-custody. By following the guided steps, you ensure your digital assets remain protected while still being easy to manage.
Crypto security doesn’t have to be complicated. With Ledger, you get powerful protection in a simple, user-friendly system designed for long-term peace of mind.